Shipping policy


We are proud to offer you flat rate shipping for all orders from Austria, Germany and all other countries in the world. In Austria we charge € 7.00, in Germany we charge € 9.00 and in all other countries the shipping fee is € 15.00. Most orders are shipped via Fedex, DHL, Hermes, Deutsche Post or Österreichische Post. Orders will only be shipped and delivered to valid postal addresses on business days (Monday - Friday, excluding public holidays).

Transit time

Transit time begins when your package leaves the carrier's shipping warehouse and does not include weekends or holidays.

Conny Lashes reserves 48 hours for processing from the time an order is placed before it is handed over to our carrier and leaves our warehouse for shipment.

Ground shipping

Most orders are processed and shipped within 24 hours of purchase, subject to product availability. Orders placed over weekends or holidays will be processed and shipped on the next available business day.

Once your order has been processed, the transit time is between 1 and 21 business days, depending on the shipping address. Shipments may be delayed due to internal server errors, weather conditions and other unexpected conditions.

International Shipping

We ship worldwide! For international shipping we charge a flat rate of € 15.00.